SUSILO, Nindya (2023) THE INTERPERSONAL COMMUNICATION SKILL USED BY THE TOUR GUIDES IN BOROBUDUR TEMPLE AREA. Bachelor thesis, UNIVERSITAS PERADABAN.
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Abstract
Communication is one way for humans to interact with other. Communication is also a way for humans to give or get information. In toursim sector, tour guides must have good communication to speak with tourist. The aim of this thesis is to describe the Interpersonal communication skill used by the tour guides in Borobudur Temple area. To answer the question, the writer uses Joseph DeVito Theory about the effectiveness of Interperseonal communication. The findings show the aspect of Interpersonal communication by the tour guides in Borobudur Temple area. The aspect are Openess, Positiveness, Supportiveness, Emphaty, and Equality. The Interpersonal communication used by tour guides in Borobudur Temple went well and effectively, all the tour guides can apply 5 aspect of Interpersonal communication such as tell the truth , think positively, support with the tourist, have emphaty with the tourist, and respect to other culture.
| Item Type: | Thesis (Bachelor) |
|---|---|
| Uncontrolled Keywords: | Interpersonal Communication, Tour Guides, Borobudur Temple, Tourist, Tourism Secto |
| Subjects: | 300 Ilmu Sosial, Sosiologi, Antropologi > 300 Ilmu Sosial, Sosiologi > 302 Interaksi Sosial; Hubungan Antarpersonal; Komunikasi > Komunikasi |
| Divisions: | Fakultas Keguruan dan Ilmu Pendidikan > Program Studi Pendidikan Bahasa Inggris - S1 |
| Depositing User: | Users 514 not found. |
| Date Deposited: | 18 Nov 2023 06:40 |
| Last Modified: | 18 Nov 2023 06:40 |
| URI: | https://repository.peradaban.ac.id/id/eprint/1425 |
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